[Advisory] Attraction tickets can also be purchased at the Jewel counter located at Terminal 2 Arrival Hall (near Belt 31).
[Advisory] The following attractions will be closed:
• Walking Net
• Changi Experience Studio on 15 Nov (full day) for a private event
• Mastercard Canopy Bridge on 22 Nov (7.30am - 2.30pm) for a private event
Amenities & Services
Enjoy a pleasant and hassle-free experience, with a suite of facilities and services tailored for every visitor.
ATM, Money Exchange & Services
Withdraw money or perform other banking transactions at the ATMs located at B1 and L4.
B1:
- FXChange: #B1-K200 & #B1-K206
- UOB: #B1-K201 & #B1-K208
- OCBC: #B1-K203
- DBS: #B1-K204
- ICBC: #B1-K207
- Citibank: #B1-K209
L4:
- FXChange: #04-K200
Baby Care
Baby Care (nursing) rooms are conveniently located on every level from B2 to L4.
Amenities include:
- Diaper changing stations
- Hot & cold water dispensers
- Private cubicles for nursing
Baggage Storage
Don't be bogged down by your hand-carry luggage. The Baggage Storage service* at L1 allows you to explore Jewel unencumbered, while your belongings are safely kept for you. Do note that several Jewel attractions do not permit luggage to be brought in with you.
Find a full range of car grooming services including Hydroshot car wash, waxing, aircon cleaning, etc at CARs International located at #B3-K200 from 10am - 7pm.
Approach our Experience Concierges for assistance, and a variety of other services. Counter is located at L1.
Currency Exchange
You can buy major currencies from the FXCHANGE kiosks at B1 and L4.
Early Check-in
Want to explore Jewel before you depart Singapore? Simply come earlier and make use of the early check-in facilities at L1. There, you can check-in your baggage and enjoy a hands-free experience at Jewel before it is time to catch your flight.
Claim your Goods and Services Tax (GST) refund before you leave Singapore, from the Electronic Tourist Refund Scheme (eTRS) kiosks located at L1. If you are eligible for GST refund, please have your passport, boarding pass, receipts and purchased items with you to ensure a smooth process.
Mobility Services
Wheelchairs and strollers are available for loan* for added mobility when you explore Jewel. Available at the Concierge counter at Level 1, from 10am to 9.30pm daily. Please note that some attractions are not accessible to wheelchairs or strollers.
*A nominal refundable deposit is required
Pharmacy
Pick up last-minute wellness supplies or medication for peace of mind during your vacation. From off-the-shelf medication to sunscreen and diapers, the pharmacy at B2 provides for your family needs.
Power Bank Loan
Keep your mobile phones charged and ready
- Create an account with the service provider at the Experience Concierge on L2
Taxi and Private Hire Car
Taxis are available for hire at Basement 1 of Terminal 1. All fares are metered, and you may find more details on additional Airport Surcharges here. Booking of taxis via taxi and ride hailing apps are unavailable.
Make a booking via the respective ride-hailing providers’ mobile application by selecting ‘Jewel Level 2 Pick-up Bay’ as your pick-up/drop-off location. Taxi bookings are unavailable out of Jewel.
Electric Vehicle Charging
Six Electric Vehicle (EV) charging stations are available in the Terminal 1/Jewel car park offering paid charging service for all electric vehicle drivers.
Location: T1/Jewel car park, B3, Lobby C, parking spaces 207-212
Charger type: 22 kW AC
Charging rates: Drivers need to download SP Utilities app before they are able to charge their EVs. Prevailng charging rates apply.
Note to drivers: Please move your EV to another carpark space within 30mins after it is fully charged, to enable other drivers to use the charging stations. Additional charges may be imposed for cars which continue to be parked in the EV charging spaces beyond this grace period.
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